Privacy Policy

Introduction

Welcome to https://google-reviews-queensland.thebestlocalpro.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you interact with our online platform and services.

Scope

This policy covers all aspects of our website, including but not limited to, its various pages, applications, products, and associated services. Please be aware that this privacy notice does not apply to third-party websites, applications, or services linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions with us when:

You use any of our applications or services as a registered user.
You visit our website and interact with its content.
You subscribe to receive communications, including newsletters, emails, telephone calls, or text messages/SMS from us.

Personal Data Collection

We collect multiple types of personal information about our users:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords (hashed), email addresses, and profile preferences.
Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases or subscriptions on our platform.
Financial Information: We may collect bank account details for seamless transactions but store them securely in accordance with industry standards.
Purchase Information: Details of products or services you buy from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, or advertising IDs.
Location Data: Information about your geographical location when you interact with our services, usually obtained through GPS or similar technologies.
Feedback: Any comments, reviews, ratings, or other user-generated content you provide on our platform.
Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms as allowed by your privacy settings.
Product Information: Details about products or services you browse, search for, or express interest in on our website.

We gather this data through direct user input, tracking technologies, and third-party service providers.

Cookies

We employ cookies to enhance user experience and provide analytics insights. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These ensure the basic functions of our website, like allowing you to log in.
Preference Cookies: Tailored settings and preferences are saved for your convenience.
Analytics Cookies: We use these to understand user behavior, measure site performance, and provide relevant advertising.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they accept or block.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or upon request, we securely delete or anonymize your data.

Security Measures

To protect your information from unauthorized access, disclosure, alteration, or destruction, we have implemented robust security measures:

Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection protocols.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access, Correction, or Deletion: You can request access to the data we hold about you, correct inaccuracies, or delete it.
Data Portability: In some regions, you have the right to transfer your data to another controller.
Objection and Restriction: Object to processing or restrict the use of your data for specific purposes.
Withdrawal of Consent: You can withdraw consent for data processing at any time.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or unsubscribe from our communications:

Email: [email protected]
Address: [Provide physical address]

We value your trust in providing us with your personal data, and we are committed to maintaining the highest standards of data privacy and security.